As fraudsters impersonate customer support to steal money and data, enterprises governed by RBI, SEBI, IRDAI and PFRDA must shift to 1600-series calling. Secure your brand support with secure & compliant Contact Centre & Cloud Telephony solutions by Claritel.
RBI
SEBI
IRDAI
PFRDA
TRAI Compliant
Why It’s Better Business Sense to Choose Claritel 1600 Series Calling?
Under Section 11 of Telecom Regulatory Authority of India Act, 1997, enterprises & businesses are required to adopt 1600-series numbers for service and transactional outbound calls.
| Industry | 1600-Series Required? | Function |
|---|---|---|
| Banks | Mandatory | All service & transactional outbound calls |
| NBFCs | Mandatory | Includes loan servicing & collections |
| FinTech & Digital Lending | Mandatory | Customer servicing & repayments |
| Payments & Wallets | Conditional | Mandatory if offering regulated financial services |
| Microfinance Institutions | Mandatory | High-volume customer communication |
Stay Connected with Claritel
1600-Series Compliance Calling
Provisioning of TRAI-approved 1600 numbers
Call segregation for service vs promotional use
Operator-approved routing and logging
Audit-ready compliance reports
