Claritel unifies customer data, conversations, and actions across your contact centre and CRM stack. We help you in combining CRM and cloud telephony to power smarter routing, quicker decisions, and more human support at every touchpoint.
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Features That Keep CRM and Telephony in Sync
No toggling between screens — manage everything from one place.
Minimal training needed — intuitive interface for quick onboarding.
Unified customer view across all channels and touchpoints.
Ready-made connectors for leading CRM platforms — go live fast.
One-click dialing directly from any CRM record screen.
Instant screen pop with caller details when a call comes in.
Every call automatically logged and recorded in CRM history.
Officially listed with Zoho V3 PhoneBridge integration available.
Embedded dialer widget and full dialer integration support.
Every industry works differently. Claritel offers verticalized integrations designed to fit your sector, whether you operate in Retail, Ecommerce, Consumer Durables, Travel, BFSI, or beyond. These integrations strengthen your existing systems, simplify operations, and help deliver better customer support.
Retail
E-Commerce
Consumer Durables
Travel
BFSI
Insurance
Broking
Securities
Logistics
EdTech
HealthTech
Hospitality
With Claritel, integrating your CRM platform is fast and guided by experts who stay with you through deployment. The result is quicker time to value, reduced downtime, and a system that works seamlessly to simplify and elevate your customer experience.
Scale faster with cloud telephony seamlessly integrated into your CRM.
Integrate Claritel with Zoho in a few simple steps and manage all your business calls directly from Zoho
Connect Claritel with LeadSquared to handle sales and customer support calls without leaving the CRM
Seamlessly connect Claritel to Salesforce CRM to unify calling, lead tracking, and insights
Resolve faster by running Claritel-powered voice support inside Freshdesk
Sync every Claritel call with contacts, deals, and timelines in HubSpot.
Completely integrate your operations with your Zendesk CRM to boost agent productivity.
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